How TIBCO users access/download/Install Hotfixes for Jasper Server UI?

Once a customer has accessed the TIBCO Support Customer Portal Web UI, all GA hotfixes can be found under the directory Available Downloads. (View instructions below).

Instructions:

This hotfix can be downloaded directly from the TIBCO Support Customer Portal Web UI.

1. Login to the TIBCO Support Customer Portal Web UI.
2. Go to the TIBCO Support Customer Portal Home. Click on the Downloads drop-down menu –>Select Hotfixes (See the following screenshot).



3. The Hotfix is stored under the Available Downloads folder.



4. The Hotfix is stored under Available Downloads / < Product Name >/ < Product Version >/hotfix-< Version >



5. How to use Hotfix on Jasper server UI and update with the latest Build: 20210909_1344, & do existing product bugs fix.
   • Unzip downloaded Hotfix using CMD:- (unzip hotfix_JRSPro7.9.0_cumulative_20210909_1344.zip)
     Create one directory in your home machine name as

     Hotfixusing CMD:-(mkdir hotfix)/home//Hotfix/

     Again Create one new directory inside Hotfix name as jasperserver-pro using CMD : (mkdirjasperserver-pro )
     

   • Now copy only unzipped (jasperserver-pro.zip) from (hotfix_JRSPro7.9.0_cumulative_20210909_1344.zip)insidejasperserver-pro folder using this

     CMD:- cp /home//jasperserver-pro.zip .

     

   • Now Unzip the jasperserver-pro.zip using

     cmd:- unzip jasperserver-pro.zip

     

   • Now Resynchronized this Hotfix using this CMD for your newly installed Jasperserver 7.9

     rsync -a /home/shshil/Hotfix/jasperserver-pro/ /opt/jasperserver79/apache-tomcat/webapps/jasperserver-pro/

   • And restart the server using (/opt/Jasperserver79_prod/ctlscript.sh restart).
   • Now you can see the latest Hotfix installed on your server it helps to remove all the existing bugs on your upgraded Server.

Thank You,

Shrestha Shil

Helical IT Solutions Pvt Ltd

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